We could talk all day about the Kindle fire HDX and the fact that it’s running the newest Fire OS, but the big story here when it comes to the HDX’s software is the Mayday button. You’ve seen it in the commercials.
You’re having issues with your Kindle and then with just a tap of the screen, of the Mayday button, you’ve summoned an Amazon Tech Advisor in a matter of seconds, ready to help you navigate/fix your Kindle. So does all of that really happen? Can you really get a live Tech Advisor to help you with your Kindle whenever you want? We’re happy to report that it does and you can. Here’s what happened when I tried it out